General FAQ

CRI Genetics is an advanced team of scientists who work together based on the latest research in genetics, anthropology, and the social sciences. We are passionate about providing our customers with accurate (and interesting!) DNA-based reports. 

We use proprietary DNA analysis algorithms designed by renowned molecular geneticist Dr. Alexei Fedorov, Ph.D., who was apprentice to Nobel Prize-winning scientist Walter Gilbert at Harvard University. Alexei’s algorithm uses 527,414 hand-chosen genetic markers when analyzing someone’s ancestry.

That means that you get fascinating Ancestry reports and useful Health reports that are both detailed and accurate. We’re confident you will learn something new about yourself when you begin your journey with us! 

It’s a refreshingly simple 3 step process:

  • You will receive our DNA testing kit within a few business days of your order.
  • Your kit will come with step-by-step instructions about how to collect and send us a DNA sample. Long story short: You rub your cheek with a swab we provide you, seal it in a bag (also provided), and mail it back to us with the postage paid envelope (also provided in the kit).
  • After 6-8 weeks of deep DNA analyzation at our state-of-the-art laboratory, you will receive an email linking you to all your information on our website. Then, you just enjoy exploring your new treasure trove of information about yourself!

We’re glad you asked! We are one of the only DNA testing companies that offer any kind of money-back guarantee. We guarantee to deliver your genetic reports in fewer than 8 weeks.

Those 8 weeks begin the day that our lab receives your DNA sample, provided your DNA passes quality analysis.

Your DNA passes quality analysis based on these factors:

  • Is there enough DNA in your sample to complete extraction and analysis?
  • Will our software be able to read the DNA once it's extracted? Has the DNA been damaged at all during shipping?

If we run into any issues, we will let you know right away. We will gladly issue you a new kit free of charge if we need to.

At CRI Genetics, we take your privacy and security seriously. We protect ALL of your information using standard security practices when we store your DNA sample, your DNA test results, and any other personal information. In our storage facilities, we do NOT label your results or sample with your name or any other identification information.

Your DNA data is YOUR property and we treat it as such. You can choose to download the information yourself and you can even instruct us delete and destroy all of the information we have. We do not share your name or any other identifying information without your explicit consent. 

If you have any additional questions that cannot be answered here, or if you prefer to place your order over the phone rather than online, feel free to give us a call at: 1-800-571-9216.

We’re also available by email at: Support@CRIGenetics.com

Ancestry FAQ

Your “BioGeographical Ancestry” is a description of your place in the history of our species. It’s simply a breakdown of where your genes come from, according to the results of your DNA tests.

Some might define it as “race” or “ethnicity,” but we don’t feel that these terms adequately communicate the complexity of the science and history behind the information that we give you.

Unfortunately, it’s impossible to provide a 100% correct evaluation of your ancestry without having DNA samples from every ancestor going back 200,000 years.

However, we are able to provide a research-grade estimation of your biogeographical ancestry. Our CLIA-validated testing methods ensure that we test your DNA to the highest standards available, and we only deliver reports with a high confidence level.

We provide dual ancestry reports, (Recent Ancestry reflects the most recent 5-7 generations, while Ancient Ancestry reaches as far back as 1,000 years), and an Ancestry Timeline that reveals up to 50 generations back.

Our DNA Test can bring you into new communities of different ancestries and backgrounds by identifying your most statistically likely BioGeographical Ancestry, but the results are not intended to provide legal proof that you “belong” to a specific race. Race is a complex concept to define when ancestral genes are not passed down in a consistent, predictable manner.

If you are attempting to verify Indigenous American ancestry, check with the rules of the specific tribe you think you might belong to, as each tribal government has its own set of laws as to how to identify indigenous citizenship. For example, many tribes will recognize your citizenship ONLY if your indigenous heritage is through your mother. In this example, even if your father is 100% Indigenous American, you won’t qualify for tribal citizenship. Again, laws vary from tribe to tribe, so go by their guidelines if you’re trying to verify Indigenous American ancestry.

Yes!

Women can take the Autosomal DNA Test featured in our Basic Ancestry package. Autosomal DNA Tests have no gender restrictions because they test markers across your entire genome. The only DNA tests that are restricted by gender are Y-DNA Tests, which trace direct paternal lineage. Women do not have a Y-Chromosome, so they cannot take a Y-DNA Test. However, women can take our mtDNA test which tracks their ancestry all the way back through time through the maternal line.

Health & Wellness FAQ

Yes! Our founders, Alexei and Larisa Fedorov, both have a Ph.D. in Molecular Genetics. Providing customers with results that are grounded in legitimate scientific research is their absolute highest priority. They both have several published studies to their name and have reviewed countless others.

Your genetic reports will provide you with easily-actionable information that is interesting, useful, and backed by advanced scientific research.

That’s entirely up to you! Some doctors may use your reports to help you adjust your lifestyle according to the results. Whether you decide to share your results with your healthcare provider is your choice.

At this time, no. You can check with your insurance provider, but most plans do not cover this type of genetic testing.

Paternity FAQ

I. Pre-test questions.


A paternity test is a scientific test comparing the DNA of a child and his/her alleged relative, typically the alleged father. CRI Paternity test can determine with 99.99% accuracy whether you are the biological father or not. The same works with an alleged mother or any other family member.

CRI Paternity is a branch of CRI Genetics. Our researchers are renowned and internationally published Geneticists, Anthropologists, and Social Scientists. They’ve combined their expertise to give you a highly accurate paternity analysis. When you choose CRI Paternity DNA tests, you choose expertise and accuracy. Our results come with the guarantee of quality and peace of mind.

We hold a Clinical Laboratory Improvement Act (CLIA) certification that regulates our laboratory testing and allows us to accept human samples for diagnostic testing. In the laboratory, CLIA quality assurance involves the entire testing process: pre-analytical, analytical (testing), and post-analytical processes.

Our Chief Scientific Officer, Dr. Alexei Fedorov, Ph. D., is an acclaimed geneticist. He published over 40 scientific articles in International Science Magazines and has made it a lifetime goal to progress Mankind’s understanding of the human genome into new frontiers. The papers he has written have been cited hundreds of times.

For more information on Alexei Fedorov Ph. D., check our About Page.

You want to determine the familial relationship of a child with another relative, but you are not involved in a court matter. You can use a “non-legal test” like CRI’s Paternity test.

Unfortunately, these at-home kits will not be admissible for legal purposes because the samples collection does not follow the legal chain of custody protocols needed for a legal test. However, the CRI Paternity test can still provide peace of mind during uncertain times.

No. Anyone can take a Paternity DNA Test, regardless of the reason, except for New York residents.

In New York, Paternity DNA tests require an authorization—usually from a doctor or lawyer—and the collection process must be witnessed by a ‘disinterested third-party’—the Collector. This collection process is the same one used for court-admissible legal paternity testing in other states.

Each kit has several reference numbers: the serial number (regroups all the kits under one main user) and the individual kit number (1 per person tested). Thus, we can easily split them without disturbing your results in any way, as all your samples will still be tested together.

Let us know that you need split kits and where we should mail them before you check out and we will be happy to split your kits for you.

Though verifying the relationship between an alleged father and child is most common, CRI Paternity can verify the relationship between ANY alleged relatives (mother, siblings, grand-parents, etc). The more family members tested, the more accurate your results. CRI Paternity DNA tests can be used regardless of the sex or the alleged relationship.

If two or more related men are possible fathers of a child, we highly recommend testing both possible fathers. If this is not possible, CRI Paternity will be able to determine if there is relationship and to which degree—biological father, uncle, …

Because we test your DNA on live cells, we cannot test a father post-mortem. However, if we tested the alleged father before he passed, and if he requested for us to store his samples, or if we receive samples from his biological relatives—parents, siblings—we can determine filiation.

II. Test Setup & Processing.


CRI Paternity collects the samples via cheek swabs.

You will receive 2 buccal swabs per person tested. Gently rub 1 swab on the inside of your cheek to gather cells (15-20 seconds), detach its tip into the matching vial before repeating the operation with your other cheek. Then enclose both vials in the matching sample collection bag (make sure all the barcodes match).

After each participant used both swabs, placed them in the corresponding sample collection bags provided, and all the sample collection bags are sealed, put them back inside the prepaid CRI Paternity box included and mail them to our lab.

Are Buccal Swabs As Accurate As Blood Samples?

Buccal swabs and blood samples provide results with the same degree of accuracy. We chose buccal swabs for our Paternity DNA tests because they are the easiest and less invasive way to collect your DNA.

Cheek swabs are convenient and safe for participants of any age, including infants, even right after a baby is born. All it takes is a gentle swab on the inside of the cheek.

An OBGYN can also do a prenatal paternity test, but it is done in hospitals, not dealt with an at-home test.

Food consumption does not affect your DNA but could contaminate the buccal swab used for DNA sample collection. Food residue left in the mouth may contaminate the swab and inhibit the extraction of DNA from the swab. If you have eaten recently, rinse out your mouth with clear water for a few seconds before you take the test.

Yes. Two swabs for each person usually provides enough DNA for us to complete the analysis, and reduces the need for additional samples in the event that one sample is contaminated. Be sure to follow all kit instructions carefully.

Click Order Now below to complete the basic information needed to process your order and ship your collection kit. You will need the following key information:

  • Names of all the persons to be tested
  • Current contact information for all parties involved
  • An email address to create your online profile
  • A valid mode of payment

III. Test Results.


Once your results are ready, we will send you an email asking you to log in your online portal. You can also check the status of your analysis anytime you want.

Following paternity testing guidelines, paternity results show whether the possible father:

  • IS EXCLUDED as the biological father (0.00%): he cannot be the father because the analysis shows that they do not share a paternal relationship.
  • IS NOT EXCLUDED (99.99% or greater): he is considered to be the father because the analysis shows that they share a paternal relationship.

CRI Paternity and CRI Genetics keep your personal information separated from your genetic information, and do not share any personal information with any 3d party companies. Once you receive your results, you can decide what you want to do with them.

If you worry about specific conditions, we recommend you consult a specialist that could eventually diagnose you.

No. Age and drug consumption do not affect the results. You inherited your DNA during conception, it does not change over time, regardless of your physical or health condition.

If someone tampers with a swab, it will be discovered in our lab as a contaminated sample. CRI Paternity uses many controls to prevent tampering from affecting your results. We inspect the box for tampering as soon as we receive it. Then we check each sample for gender and multiple profiles. Only authorized scientists are allowed in the testing area, or to handle your samples. Working within the US allows perfect control on our analysis process anytime.

Yet, if we suspect that your sample was tampered, we will request a new collection.

IV. Billing, Payment & Other Questions.


Your privacy and security are important to us. Entry into our DNA testing facility is by restricted access only. All samples are bar-coded and all computer systems are secured. Results and case information are only shared with authorized individuals: you only.

For your protection as well as other tested parties’, our Customer Service requires password authentication and other case-specific information before they can help you. Thus, they will never release results over the phone.

DNA, once extracted from a biological sample, is very stable. It can be stored for decades without compromise. You can decide if you want us to retain all your samples and DNA profiles for future use. We can also destroy them for you once you receive your results, or any time after.

A person’s DNA profile does not change over time. Thus, you won’t need to update your profile, nor to repeat the test in the future, should you decide to have your samples saved.

CRI Paternity’s fee includes your at-home kits, shipment of the samples from your home to our DNA laboratory, DNA analysis, the generation of written reports and your personal online profile, as well as any later update. Our customer service will also gladly answer any of your questions. Simply give us a call at +1-800-571-9216 or email us at support@cripaternity.com for a quick and courteous answer.

DNA paternity testing is considered a non-medical test. Thus, it is usually not covered by health insurance plans, but you can always try contacting your insurance provider to find out.

Our team of specialist will compare 527,414 genetic markers between your sample and every sample you will provide us to give you COMPLETE PEACE OF MIND. You can expect your results within 6-8 weeks from your order.

Some DNA testing companies offer paternity results within less than 5 days, we offer the MOST ACCURATE results, and that needs a bit more time. With our results, no more guessing. You will be sure of your filiation. Or non-filiation.

If you encounter any issue with your online profile or else, you can contact our Customer Service. Our agents will be happy to help you, in English. Simply give us a call at +1-800-571-9216 or email us at support@cripaternity.com for a quick and courteous.

Yes, we do. Our parent company, CRI Genetics, is specialized in Ancestry analysis. Thus, once you signed up for a CRI Paternity DNA test, you can upgrade for any CRI Genetics test anytime, with a discount, without sending us anymore samples.

You can order online or pay over the phone by contacting us at +1-800-571-9216, Monday-Friday, 8:00am-8:00pm ET.

We use an SSL encrypted payment platform and accept any major credit/debit cards, Amex, Discover and PayPal. We process your order as soon as we receive your payment and usually mail your kit(s) within 1 business day. We destroy your payment information immediately after your order is processed.

Begin a Free Tour of Genetic Reports

Your DNA Has a Lot to Say