Can CRI Genetics Be Trusted?

Privacy and security concerns continue to play a role within the DNA testing industry, especially, when it comes to buying behavior. We’d like to raise this questions for all DNA testing companies, but we’ll start with our most pressing question: 

Can CRI Genetics be trusted?

For one, trust is subjective. However, there are universal truths related to privacy, security, and trust that we can all agree on. Below, you’ll find the most relevant information regarding: 'Is CRI Genetics a good company?' and 'Is CRI Genetics worth it?' In the end, it’s for you to decide.

Does CRI Genetics have third-party certifications?

CRI Genetics’ lab is both CLIA certified and CAP-accredited. CLIA regulates laboratory testing before accepting human samples for diagnostic testing. CAP laboratory accreditation, also called the Certified Analytics Professional certification, is an independent verification. It verifies the technical expertise and soft skills of accomplished analytics and data science professionals working within the program.

How reputable is CRI Genetics?

The best way to answer that question is to read reviews from people who have bought CRI Genetics' DNA tests!

Here are some reviews for CRI Genetics from trusted and verified sources like Trust Pilot, Facebook, and Google

CRI Genetics Reviews


CRI Genetics was also named the most accurate "Best At-Home Food Sensitivity Test of 2023" by Very Well Health. You can find out more about CRI Genetics' food sensitivity test reviews by clicking on the link.

Is my information safe?

CRI Genetics takes your privacy and security seriously. During storage of your DNA sample, CRI Genetics protects all your information using standard security practices. Your DNA test results, and any other personal information are also kept safe—your results and samples are not labeled with your name or any other identifiable information. Your DNA is your property, and it is treated as such.  

How does the 8-week efficiency guarantee work?



CRI Genetics prides themselves on their 8-week efficiency guarantee which ensures that your genetic reports will be delivered in fewer than 8 weeks. If you don’t receive your results within 8 weeks of us receiving your sample, you get your money back, guaranteed.

The 8 weeks begins the day the lab receives your DNA sample, provided your DNA sample passes quality analysis.

Your DNA passes quality analysis based on these factors:

  • Is there enough DNA in your sample to complete extraction and analysis?
  • Will CRI’s software be able to read the DNA once it’s extracted? Has the DNA been damaged at all during shipping?
  • If there are any issues, you will be notified right away. You will also receive a new kit, free of charge.


How accurate is CRI Genetics?

CRI Genetics provides a research-grade estimation of your biogeographical ancestry. Their CLIA-validated testing methods ensure that they test your DNA to the highest standards available.

They provide Dual Ancestry Reports (Recent Ancestry reflects your most recent 5-7 generations, while Ancient Ancestry reaches as far back as 1,000 years), and an Ancestry Timeline that reveals up to 50 generations back.


What do I do if I don’t agree with my results?  

If you have questions about your results, don’t hesitate to contact CRI Genetics’ customer service team. They will be more than happy to assist you with you any concerns or walk through any questions you may have. You can contact customer service via email or by calling:

USA: 1-800-571-9216

UK: +44-800-368-8243

You can also use the chat feature by clicking on the CRI Genetics logo at the top of the screen, then clicking on the chat box at the bottom right of the screen.

How do I contact customer service?

You can call, email, or start a chat by following any of the methods explained above. For more information, you can visit their Contact Us page.  

What Can DNA Testing Do for Me?

For a quick refresher, ancestry DNA testing allows you to:

  1. Explore the regions your ancestors came from.
  2. Learn where your ancestors migrated from and when they changed locations.
  3. Connect to your past and reinforce your own place in history.

And that doesn’t even include the amazing insights you can uncover with our health reports.

With a simple swab of your cheek, we can analyze 527,414 markers on your DNA and compare them to scientific research so that we can show you all the ways in which you are unique.

Want to learn more about where you come from, or what makes you YOU? Click the link below to find out more!